Landscapers in Boston miss a third of their calls. Hank picks up.
You’re running a shop covering the Greater Boston (617, 857area codes). Phone’s ringing, you’re on a job. Hank picks up, qualifies the work, and texts you back a clean job card. Spring opening and fall cleanup are when 60%+ of annual calls come in — miss these and the year is half-lost.
Local context · Boston, MA
Boston's tightly-zoned older housing stock, freeze-thaw cycles, and triple-decker plumbing layouts mean a single missed call can be a multi-unit emergency you don't learn about until two units are already flooded.
● founder-led · onboarding the first 25 shops
The math, for a Boston-area shop
The first warm weekend is when you make 30% of the year. Voicemails are how you lose it.
45%
of spring-surge landscaping calls go unanswered while crews are in the field
$1,800
lifetime value of a missed weekly-mow signup over one season
70%
of homeowners who can't reach you go with the next landscaper Google shows them