Answering service for electricians · licensed · residential + light commercial
Outages don't take messages.
Half your panel is out and the customer is standing in the dark. They want a licensed electrician on the way, not a voicemail dead-end. hank's voicemail offers press-2-to-text, gets the customer texting in seconds, qualifies whether it's a real outage or a tripped breaker, and books a truck for the right slot — service call quoted up front.
● 30 days free · set up in 5 minutes · cancel anytime
· licensed-electrician aware· keep your number· press-2-to-text inside your voicemail
· set up yourself in 5 minutes· direct line to the founder
The math
When the lights are off, the customer doesn't leave a voicemail.
35%
of calls to electrical shops go unanswered during the workday
$420
average value of a residential electrical service call lost when a customer hangs up
85%
of customers who can't reach you call the next licensed electrician on the list
Estimates based on public industry benchmarks (BrightLocal, ServiceTitan, Jobber) cross-checked with trade-forum threads.
How hank works
Three steps. You're live before the next service call.
STEP 01
Tell hank about your shop
License number, service area, service-call fee, what kind of work you take (residential / commercial / EV / panels), emergency policy. Five minutes.
STEP 02
Forward your missed calls
One toggle. hank's voicemail picks up when you can't and offers press-2-to-text. Same number for the customer.
STEP 03
Dispatch the truck
hank pulls the symptom, the address, the time slot, the quoted service call. You tap to dispatch. hank texts the customer the ETA.
Read hank
He texts like a person — one who knows the difference between a tripped breaker and a real outage.
hank doesn't read a script. He knows your service area, your service-call fee, what work you take, and the basic triage every electrical shop does over the phone before sending a truck.
Sample thread · half the house out
Cardinal Electric · SMS after press-2
Cardinal Electric · iMessage
Hey — sorry we missed your call to Cardinal Electric. What's happening?
half my house lost power. living room and kitchen are out, bedrooms are fine
Quick check first — can you look at your panel and tell me if any breakers are halfway between on and off?
just looked, none of them tripped
That's not a simple breaker — sounds like a panel or feeder issue. We can get a licensed electrician out today, service call is $129. What's the address?
1820 Cherry St
Booked for 2pm. Confirmation coming through now, and the electrician will text on his way.
What's in the box
Everything a receptionist would do for an electrical shop, except licensed and never on lunch.
Triages before dispatching
Tripped breaker? hank walks them through the reset. Real outage? Truck dispatched. You stop rolling on calls that resolve themselves.
Knows your service-call fee
You tell hank what you charge up front — he reads it back to the customer before booking. He doesn't price the repair.
Knows EV / panel / commercial
EV charger install, 200A upgrade, multi-unit work — hank flags those as estimate visits, not service calls.
Says "licensed electrician" out loud
hank tells the customer a licensed electrician is coming. Compliance and trust in one line.
Captures the symptom right
What's out, what works, what was happening when it died — hank pulls enough that your tech rolls with the right parts.
Lands on your calendar
Google Calendar today. ServiceTitan, Housecall Pro, Jobber integrations coming soon — tell us what you need.
FAQ
Stuff electricians ask before they sign up.
Will it feel like the shop?
Yes — hank texts the way your office manager would. He knows your trade, your hours, your service area, your trip charge. Real callers we've tested it on read it as someone at the shop who's been there for years. Try it free for 30 days — if it's not right, cancel before you're charged and you pay $0.
Does it walk customers through a basic breaker reset?
Yes. Roughly a quarter of 'outage' calls are tripped breakers — hank handles those over text without dispatching a truck. You save the truck roll.
How does it handle estimate vs service-call work?
hank flags EV chargers, panel upgrades, multi-unit, and commercial work as estimate visits. Service-call work gets quoted and booked.
Will it represent us as licensed?
Yes. hank tells the customer a licensed electrician is coming, and names your license number on request.
Can I keep my number?
Yes. Customers call the same number they always have. The press-2-to-text prompt lives inside your voicemail greeting.
Does it work with my dispatch tools?
Today hank books straight into Google Calendar. ServiceTitan, Housecall Pro, Jobber integrations are on the roadmap.
How do I get started?
Pick electrical in the app, give hank your shop name and service-call fee, flip the switch. Most electricians are live the same afternoon.
Other trades hank serves
Stop sending outages to voicemail.
Free for 30 days. Then $149/mo — cancel anytime.
$149/month flat, free for your first 30 days. Set up yourself in about 5 minutes — or we’ll walk you through it.