Answering service for roofers · residential + storm work
After a storm, the first roofer to pick up wins the roof.
Insurance call, hail-damage check, leak after a downpour — every roofer in the metro is calling the same homeowners. hank's voicemail catches the call, gets them texting in seconds, books the free estimate, captures the address and the storm date, and sends you a clean job card.
● 30 days free · set up in 5 minutes · cancel anytime
· storm-season ready· keep your number· press-2-to-text inside your voicemail
· set up yourself in 5 minutes· direct line to the founder
The math
Storm season is feast or famine. Voicemails turn it into famine.
50%
of post-storm roofing calls go unanswered as crews are out climbing
$8,400
average value of a roof-replacement job lost when the homeowner calls the next roofer (service tickets average less; we model the upside)
90%
of homeowners who can't reach a roofer call the next one within 10 minutes
Estimates based on public industry benchmarks (BrightLocal, ServiceTitan, Jobber) cross-checked with trade-forum threads.
How hank works
Three steps. Set up between estimates.
STEP 01
Tell hank about your shop
Service area, the storm dates you're chasing, your free-estimate policy, what insurance carriers you work with. Five minutes.
STEP 02
Forward your missed calls
hank's voicemail picks up after four rings (or instantly during a storm surge) and offers press-2-to-text. Same number for the customer.
STEP 03
Confirm the estimate
hank books the estimate window, captures the storm date and damage type, and texts you a clean card. Tap to confirm.
Read hank
He texts like the office manager who's been in the metro through three storm seasons.
hank doesn't read a script. He knows your service area, what insurance carriers you work with, and the difference between an active leak (book today) and an estimate (book this week). The thread reads like it's coming from someone who's been in the office for ten years.
Sample thread · hail damage check
Northwind Roofing · SMS after press-2
Northwind Roofing · iMessage
Hey — sorry we missed your call to Northwind Roofing. What's going on with the roof?
had that hail storm last week, neighbor told me to get the roof checked
Good call — the 8/14 storm hit your area pretty hard. We do free estimates for hail damage. What's the address?
4416 Maple Dr
Got it. We've got an inspector in your neighborhood tomorrow morning. Does 9am work?
yes 9am is good
Booked. You'll get a confirmation now and the inspector will text on his way.
What's in the box
Everything a receptionist would do for a roofing shop, except faster and never on a ladder.
Knows the storm dates
Tell hank when the storms hit. He'll reference the date with the homeowner — 'the 8/14 hailstorm' lands different than 'a storm.'
Books free estimates fast
No qualifying script — hank gets the address and the time slot, books it, and sends you the card. Volume play, not slow play.
Triages active leak vs estimate
Active leak with water inside? Same-day tarp visit. Hail check? Estimate this week. hank knows the difference.
Captures insurance details
Carrier, claim number, adjuster name — hank pulls what he can if the homeowner already filed. You walk in prepared.
Flags commercial / multi-property
Property managers, HOAs, 12-building portfolios — hank flags those for you instead of booking a single estimate.
Lands on your calendar
Google Calendar today. JobNimbus, AccuLynx, Roofr integrations coming soon — tell us what you need.
FAQ
Stuff roofers ask before they sign up.
Can it handle a post-storm volume spike?
Yes. hank can take 80 missed calls in an afternoon and every caller who presses 2 gets a text back inside seconds. Nobody stuck waiting.
Will it feel like the shop?
Yes — hank texts the way your office manager would. He knows your trade, your hours, your service area, your trip charge. Real callers we've tested it on read it as someone at the shop who's been there for years. Try it free for 30 days — if it's not right, cancel before you're charged and you pay $0.
Does it know the difference between a leak and a hail check?
Yes. Active leaks get same-day tarp visits. Hail checks get estimate slots. Inspections get the inspector.
Will it handle insurance language?
Yes. hank can ask for carrier, claim number, adjuster — whatever you tell him to capture. He won't pretend to be a public adjuster.
Can I keep my number?
Yes. Customers call the same number they always have. The press-2-to-text prompt lives in your voicemail greeting.
Does it work with my CRM?
Today hank books into Google Calendar. JobNimbus, AccuLynx, Roofr integrations are on the roadmap.
How do I get started?
Pick roofing in the app, give hank your shop name and the storm dates you're working, flip the switch. Most roofers are live the same afternoon.
Other trades hank serves
Don't lose the next storm to the next roofer.
Free for 30 days. Then $149/mo — cancel anytime.
$149/month flat, free for your first 30 days. Set up yourself in about 5 minutes — or we’ll walk you through it.